These Terms of Service describe the conditions for using www.elweydeltaco.com and interacting with the official digital channels of El Wey del Taco (“we,” “us,” or “our”).

They cover digital interactions relating to our five Georgia locations: Norcross, Duluth, Lawrenceville, Doraville, and Chamblee.

Where agreement to these Terms is required, we will present them for acceptance. These Terms apply to the extent permitted by applicable law and do not limit rights that cannot legally be waived.

1. Website Use

You may use our website to learn about our restaurants, view available information, access ordering platforms, submit inquiries, and contact our team.

You agree not to misuse the website, submit fraudulent information, introduce malicious software, attempt unauthorized access, or interfere with website security or operation.

You must have the legal authority required for any transaction you initiate. A parent or guardian must authorize transactions involving a minor when required by law.

2. Restaurant Information

Menus, prices, ingredients, hours, promotions, services, and item availability may vary by location and ordering platform.

Please confirm the selected location, current hours, and order details before placing an order or visiting.

Food photographs are illustrative. Actual preparation, portions, and presentation may vary.

We aim to keep our information accurate. If an error affects an order, we will address it with the customer and provide any options or remedies required by applicable law.

3. Online Orders

Online orders are placed through Toast, DoorDash, or Uber Eats, depending on the restaurant location and service available.

Before submitting an order, review your:

• Restaurant location.

• Selected items and modifications.

• Pickup or delivery method.

• Delivery address, if applicable.

• Contact information.

• Total price, taxes, fees, and other charges.

Order acceptance, payment processing, delivery arrangements, and platform support are subject to the terms and disclosures presented by the selected provider.

These Terms do not replace the terms of Toast, DoorDash, or Uber Eats or remove El Wey del Taco’s responsibilities for its own products and services.

4. Pricing and Payment

Prices and promotions may differ between restaurant locations and ordering platforms. The total shown during checkout should be reviewed before payment.

Applicable taxes, delivery fees, service fees, and other charges are disclosed through the ordering platform.

Payments submitted through Toast, DoorDash, or Uber Eats are handled by that platform and its payment providers.

5. Preparation and Delivery Times

Preparation, pickup, and delivery times are estimates. Actual times may vary due to order volume, traffic, weather, delivery availability, or other circumstances.

For time-sensitive questions, contact the restaurant handling your order or the ordering platform’s support team.

Social media comments and direct messages are not guaranteed channels for order changes, cancellations, or immediate assistance.

6. Changes, Cancellations, and Refunds

For orders placed through Toast, DoorDash, or Uber Eats, request changes, cancellations, or refunds through the platform used to place the order. Contact the restaurant directly for assistance with food preparation or fulfillment concerns.

Changes or cancellations may be limited once preparation begins.

If an order is missing, incorrect, damaged, or otherwise unsatisfactory, report the issue promptly and provide the order number, restaurant location, and relevant details.

Refunds and other remedies depend on the circumstances, the applicable platform’s terms, and applicable law. Nothing in these Terms limits remedies that you are legally entitled to receive.

7. Food Allergies and Dietary Requests

If you have a food allergy or dietary restriction, contact the restaurant before placing an order to discuss whether your request can be accommodated.

Ingredients and preparation methods may change. Shared kitchens, equipment, and preparation areas can create a risk of cross-contact.

Online descriptions and special instructions do not guarantee that a product is free from a particular allergen. These statements do not limit obligations imposed by applicable food safety or consumer protection laws.

8. Promotions and Special Offers

Promotions are subject to the conditions stated in the specific offer, including eligible locations, items, dates, times, and ordering channels.

Offers may vary by restaurant or platform. Any purchase restrictions, redemption limits, or exclusions will be stated with the applicable offer.

Contests and giveaways are governed by separate official rules and applicable platform requirements.

9. Social Media Conduct

We welcome questions, feedback, and honest reviews on our official social media channels.

Do not post unlawful material, threats, harassment, spam, impersonation, private information belonging to others, or content that infringes another person’s rights.

We may moderate content that violates these rules or the platform’s requirements. These Terms do not prohibit lawful negative reviews or authorize penalties for honest customer feedback.

Please do not post payment details, passwords, or other sensitive information publicly.

10. Customer Photos, Videos, and Other Content

When you tag our official account to share your experience, you authorize us to share that content on our official social media accounts, crediting your account as the creator.

This permission is royalty-free and non-exclusive: you retain ownership of your photographs and videos. We may adjust their size or format for publication without changing their meaning or misrepresenting your experience.

You may ask us to stop sharing your content by emailing info@elweydeltaco.com. All use is subject to applicable law and each platform’s rules.

11. Intellectual Property

Our original website content, branding, photographs, graphics, and designs belong to El Wey del Taco or are used with permission.

Commercial reproduction or use of these materials requires authorization from the relevant rights holder.

This provision does not restrict fair use, lawful commentary, consumer reviews, or other rights protected by law.

12. Third-Party Websites and Platforms

Our website and social media accounts may link to independently operated websites, ordering services, maps, and other tools.

Those providers have their own terms and privacy policies. We do not control their independent practices or guarantee their availability.

Please review the applicable provider’s terms before using its services.

13. Website Availability and Liability

We aim to provide accurate information and reliable access, but we do not guarantee that our website will always be available, uninterrupted, or free from errors.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising solely from use of informational website content.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability that cannot legally be excluded or limited. These Terms do not remove mandatory consumer protections or remedies relating to a purchase.

14. Governing Law

These Terms are governed by the laws of the State of Georgia, except where mandatory applicable law requires otherwise.

Nothing in these Terms removes consumer rights or access to remedies that cannot legally be waived.

15. Changes to These Terms

We may update these Terms to reflect changes in our services or legal requirements. The revised version will be posted on this page with an updated date.

We will provide additional notice or obtain acceptance when required by law. Changes will not retroactively alter the terms of an already accepted order.

16. Contact Us

For questions about these Terms, contact:

El Wey del Taco
Email: info@elweydeltaco.com
Website: www.elweydeltaco.com
Locations: Norcross, Duluth, Lawrenceville, Doraville, and Chamblee, Georgia.

For order-related questions, please include your order number, restaurant location, and whether you ordered through Toast, DoorDash, or Uber Eats.