El Wey del Taco (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through our website, www.elweydeltaco.com, our official social media accounts, and communications with our team.

This policy covers our digital interactions relating to our five Georgia locations: Norcross, Duluth, Lawrenceville, Doraville, and Chamblee.

1. Information We Collect

Information you provide

When you contact us by email, website form, telephone, WhatsApp, or social media, we may receive your name, email address, telephone number, account username, message content, and other information you choose to provide.

If you submit a job inquiry through our website, we collect the information requested in the form, such as your name, email address, telephone number, available start date, desired position, and preferred restaurant location.

Order information

Online orders are placed through Toast, DoorDash, or Uber Eats, depending on the location and service selected. We may receive information needed to prepare, fulfill, and support your order, including your name, order details, contact information, fulfillment instructions, and payment status.

Payment details are handled through your selected ordering platform and its payment providers. Please do not send full payment card numbers, security codes, or account passwords through email, social media, or website forms.

Technical information

Our website and hosting providers may collect technical information, including your IP address, browser type, device information, pages visited, and access times. Cookies and similar technologies may also be used to support website functionality and remember preferences.

2. How We Use Information

We use personal information to:

• Respond to questions, requests, and customer feedback.

• Prepare and fulfill orders and address order-related concerns.

• Communicate with customers about their requests.

• Review and respond to job inquiries.

• Operate, maintain, and protect our website and digital channels.

• Understand customer feedback and improve our services.

• Maintain necessary business records and comply with legal obligations.

Contacting us, placing an order, or submitting a job inquiry does not by itself constitute consent to receive promotional messages.

3. When We Share Information

We may share relevant information with the restaurant location handling your order or inquiry and with service providers that support our website, communications, business systems, and order fulfillment.

Depending on your interaction, these providers may include website hosting services, form services, ordering platforms, delivery services, and payment processors.

We may also disclose information when reasonably necessary to comply with applicable law or legal process, investigate fraud, protect rights and safety, or complete a business transfer such as a merger or sale, subject to applicable legal requirements.

4. Toast, DoorDash, and Uber Eats

When you place an order through Toast, DoorDash, or Uber Eats, that platform collects and processes information under its own privacy policy and terms.

This Privacy Policy applies to information El Wey del Taco receives and handles. It does not replace the privacy policies of ordering platforms, delivery services, or payment providers.

Please review the privacy policy available through your selected platform before submitting personal or payment information.

5. Social Media and WhatsApp

When you interact with our official social media accounts or contact us through WhatsApp, we may receive your messages, username, profile information, and other details made available by the platform.

Public comments, reviews, mentions, and tags may be visible to other users according to the platform’s settings. Please avoid posting private contact details, payment information, or other sensitive information publicly.

Social media and messaging platforms process information under their own privacy policies. Their practices may include collecting device information, measuring engagement, and personalizing content or advertising.

6. Cookies and Embedded Content

Cookies and similar technologies may support website operation, security, and preferences. Our website may also display content from third-party platforms, such as Instagram. Loading or interacting with embedded content may allow its provider to receive technical information and use cookies under its own policies.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. You can also adjust privacy settings within the social media and ordering platforms you use.

Where applicable law requires consent or an opt-out mechanism for particular tracking technologies, those requirements apply separately from this policy.

7. Information Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including customer support, hiring follow-up, recordkeeping, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information, the reason it was collected, and applicable requirements.

We use reasonable safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

8. Your Privacy Choices

You may contact us to ask about your personal information or request access, correction, or deletion.

Depending on where you live and which laws apply to our business, you may have additional privacy rights. We will address applicable requests as required by law.

We may need to verify your identity before fulfilling a request. Certain information may be retained when needed for legal obligations, security, transaction records, or other permitted purposes.

For information controlled by Toast, DoorDash, Uber Eats, or a social media platform, you may also need to submit a request directly to that provider.

Send privacy requests to info@elweydeltaco.com. Include the relevant restaurant location and enough information to identify your interaction without sending sensitive payment or identity documents.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised date. We will provide additional notice or obtain consent when required by applicable law.

10. Contact Us

For questions about this Privacy Policy or our handling of personal information, contact:

El Wey del Taco
Email: info@elweydeltaco.com
Website: www.elweydeltaco.com
Locations: Norcross, Duluth, Lawrenceville, Doraville, and Chamblee, Georgia.